COVID-19 Update – The Watermark Group


Commitment to the health and safety of our employees, clients and community is a top priority as COVID-19 precautions have unfolded in the San Antonio area.  The Watermark Group continues our leadership position in health and safety standards in print, fulfillment and mailing services. However, today more than ever it is imperative we take extra precautions.

The Watermark Group has plans in place for situations like the one we are facing today. Our preparation allows us to ensure we remain operational to continually serve our clients and business partners. We are cautiously monitoring this fluid situation while working closely with our leadership team to meet our production and delivery timelines.

Due to heightened concerns we have increased the sanitization of our facility beyond our regularly scheduled cleaning, with a focus on high traffic areas. Traditional cleanliness protocols have been enhanced and reinforced including additional disinfectant protocols in high traffic areas and surfaces.

While we continue to encourage our clients to visit our facility, we strongly encourage use of electronic file uploads via our SFTP site or our hosted online storefronts for managing your print, communication and mailing needs.

Together we will manage our way through the uncertainty of COVID-19. We encourage you to rely on trusted sources for information. Call us with any questions regarding your print needs, delivery or location restrictions.  Be on alert for scams, including phishing emails, that typically arise during situations like this.

We're confident in our traditional operational principles and additional preventive measures implemented as a result of COVID-19. Our continued mission is to be a valued supplier to your organization.  We appreciate your business, support and understanding as together we manage our respective businesses during this challenging time.